Shipping policies for Plautdietsch.Shop
1. Shipping methods and times:
We offer standard shipping with a delivery time of usually 3-6 working days . Please note that the delivery times given are estimates and refer to working days. Actual delivery time may vary depending on location.
2. Shipping costs:
The shipping costs are a flat rate of EUR 5.95 per order and will be displayed at checkout before the order is completed.
3. International deliveries:
Shipping costs and delivery times for international orders are calculated at checkout.
4. Delays:
We assume no responsibility for any delays due to force majeure, unforeseeable events or other circumstances beyond our control.
5. Return policy:
Customers have the right to exercise their right of withdrawal within 14 days of receiving the goods without giving reasons. Please read the following instructions carefully to initiate the return. Please note that the return shipping costs are borne by the customer.
6. Return procedure:
To initiate a return, please contact our customer service at plautdietschshop@gmail.com and provide the order number and reason for the return. Our customer service will then inform you of the necessary steps.
7. Refunds:
Refunds will be processed within 10 days of receipt of returned items. The refund will be made to the original payment method.
8. Contact:
If you have any further questions about shipping or returns, you can contact us at plautdietschshop@gmail.com to reach.